Frequently asked questions

Yes. In Great Britain (England, Scotland and Wales) online gambling is legal and regulated under the Gambling Act 2005. Any operator offering gambling to players in Great Britain must hold a remote operating licence from the Gambling Commission, wherever the company itself is based. Northern Ireland has its own separate gambling law.

The Gambling Commission is the statutory regulator for gambling in Great Britain. It issues operating licences, sets the licence conditions and codes of practice operators must follow, takes enforcement action, and maintains the public register of licensees.

Licensed sites must show their Gambling Commission account number, usually in the footer. Search for that number or the company name on the Commission’s public register, check that the licence is Active, and confirm the website you are using appears in the licensee’s list of domain names. Every review on this site links straight to the operator’s register entry.

BetCrown is operated by Anakatech Interactive Limited, Gambling Commission account no. 48789, licence 048789-R-327402-014, with remote casino and remote general betting (real and virtual events) active. UK Riches is operated by Jumpman Gaming Limited, account no. 39175, licence 039175-R-319452-025, with remote casino and remote bingo active. Both entries are on the public register and linked from each review.

We do not recommend it under any circumstances. Operators without a Gambling Commission licence are not supervised by the regulator, are not part of GAMSTOP, are not bound by UK rules on stake limits, bonuses or age checks, and give you no access to an approved dispute resolution service if something goes wrong.

UK rules require operators to verify your name, address and date of birth before you can deposit or gamble. Many checks are done electronically; if not, you may be asked for photo ID (passport or driving licence) and a recent proof of address. Operators may also ask about the source of your funds as part of affordability and anti-money-laundering checks.

UKGC-licensed casinos typically accept debit cards (Visa and Mastercard), PayPal, bank transfer or open banking, Apple Pay and prepaid options such as Paysafecard — exact choices vary by operator. Credit cards cannot be used to gamble in Great Britain: they have been banned since April 2020, including through e-wallets funded by a credit card. All transactions are in pounds sterling.

It depends on the operator and the method. At the operators we have reviewed, withdrawals range from the same business day up to a 72-hour pending period plus 1–3 working days. The first withdrawal is usually the slowest, because verification documents may need to be checked.

No — UK players do not pay income tax or capital gains tax on gambling winnings. Operators pay gambling duties to HMRC instead. This is general information, not tax advice; if your circumstances are unusual, speak to an accountant or HMRC.

Since 19 January 2026, wagering requirements on gambling bonuses in Great Britain are capped at 10 times the bonus, and operators can no longer offer promotions that require you to play a mix of products (for example casino and betting) to unlock them. Bonus terms must be clear and shown before you opt in. Always read the full terms, including any cap on how much bonus winnings can be converted to cash.

GAMSTOP is a free national self-exclusion scheme. Once you register at gamstop.co.uk, you are blocked from every online gambling site licensed in Great Britain for the period you choose — 6 months, 1 year or 5 years. You can also self-exclude directly with any single operator from your account.

Yes. Since 2025, online slots in Great Britain have a maximum stake of £5 per spin for players aged 25 and over, and £2 per spin for players aged 18 to 24. UK slot design rules also ban autoplay and features that speed up play, and set a minimum spin time of 2.5 seconds.

Licensed operators must let you set deposit limits, and most also offer loss limits, session time limits, reality checks, time-outs and self-exclusion. Reducing a limit takes effect immediately; increasing one is subject to a cooling-off period.

The National Gambling Helpline, run by GamCare, is free, confidential and open 24/7 on 0808 8020 133. Gordon Moody’s Gambling Therapy, Gamblers Anonymous and NHS gambling clinics also offer support, and GambleAware has information and self-help tools. Links are in the footer of every page.

Complain to the operator first. If it is not resolved within 8 weeks, or you are not happy with the final response, you can take it to the operator’s Alternative Dispute Resolution (ADR) provider, such as IBAS — every UKGC licensee must name one. The service is free for players.

Yes. Online gambling is strictly for adults aged 18 and over, and operators must verify your age before you can deposit or play, including free-to-play games. This site is likewise intended only for those aged 18 and over.

No. We are an independent information publication. We do not accept bets, process payments, manage player accounts or pay prizes. All gambling takes place on the licensed operators’ own sites.

Through affiliate commissions. If you open an account with an operator through one of our links, that operator may pay us a commission. It costs you nothing and the terms you receive are exactly the same. The detailed explanation is on our Disclosure page.

No. Ratings come from a fixed scorecard of 28 criteria applied identically to every operator. No operator can buy a score, a position or the removal of a criticism.

Every review is revisited at least quarterly, and immediately whenever the operator’s licence status changes on the Gambling Commission register. The date of the last update is shown on each review.